Management

Quality system in a restaurant

Think about what is ideal and correct work for you in all areas of your company’s activity?
How often do you lose money, not acting in the most effective way, but according to inspiration or where you have to?
To systematize, you can start by dividing all processes into the following blocks:

📍FRONT processes – everything that happens in areas visible to Guests

📍BACK processes – respectively, what happens in areas invisible to Guests, in production and other areas

📍Processes related to personnel – selection, training, building a single team. Development, increasing the level of loyalty of personnel to the company!

📍Processes related to production accounting. An established system of inventories, product processing, write-off rules. Calculation and technological maps, etc.

📍Management accounting. Rules for working with costs, profit management, compliance with budget control, cash flow, taxation. Implementation of the KPI plan

📍 Technical processes. Ensuring the smooth operation of the restaurant, the availability of appropriate equipment, utensils and inventory. Timely purchase of necessary components for the smooth operation of the restaurant

📍 Marketing and promotion. Use as many channels as possible for promotion. Google, Instagram, Facebook, Foursquare and others. Do you work with a Guest, analyze your competitive advantages, this will allow you to manage, understand and influence the preferences of Guests

Think through each blog, describe the ideal work, implementation and effective functioning of systems in your restaurant. This brings results. Involve the maximum number of employees in the process of creating a quality system, make it a team process

The order in business processes must be put on a par with the order in financial accounting. This is the same reflection of the company’s activities, so if we want to see a beautiful picture, be as efficient as possible, increase the profit line – it is imperative to start with setting up a quality system in the restaurant.